All OpenVZ based VPSs are self-managed, we do however provide support for issues relating to the host node such as network and disk i/o.
We don’t like clients being left in the dry when facing server-related issues. On our KVM based plans we will try to accommodate your needs wherever possible without any additional charges. For advanced requirements that can take over an hour, you would be looking to get our per incident or monthly management package.
|Initial OS Installation|
|Basic Debugging of Server Errors|
|Installation, On Request Patching & Updates, Firewall Configuration, Hardening With cPanel/DirectAdmin License Purchased From Us|
We can take the strain off your work load, should you lack the experience or don’t want the hassle of managing your servers we can help. Advanced management is available for clients who need assistance at server and application level helping debug and resolve most issues. We offer both incident and set monthly packages depending on your requirements.
|Per Incident||Proactive Package|
|Custom OS Partitioning||Everything in per incident+basic management|
|Backup Configuration/Restore||Uptime Monitoring & Notifications|
|Server Hardening (Security)||Malware & Spam Troubleshooting|
|Custom Application Install||Priority Request Completion|
|Application Debugging||On Request Patching/Updates|