Frequently Asked Questions

Feel free to contact us if you can't find what you're looking for below.

Where are you based? How long have you been operating for?

SYN LTD (a registered business in England & Wales) has been operating INIZ since 2014. INIZ itself has been operating for several years before that and now well over 8 years of operations.

You can see our company details and learn more on our about page.

What payment methods do you accept?

We offer a wide range of payment methods to suit clients globally:

  • Credit Card / Debit Card
  • PayPal
  • Apple Pay / Google Pay
  • Cryptocurrencies (BTC/ETH/USDT/BUSD & many more altcoins)

How long does setup take? Is it really instant?

All web hosting & VPS services are setup instantly upon your order passing fraud checks and payment, as long as you have entered correct billing information and not ordered from a VPN.

Services addons and control panel licenses are activated manually within 24 hours.

Do you offer refunds / money back guarantee?

We offer 30 day money back guarantee for our web hosting and 7 days for VPS hosting subject to additional terms.

Read our refund policy here.

Do you have affiliate programme?

We've launched our new affiliate programme as of July 2022, with various pay out options via Account Credit, PayPal or Wise!

Get Started »

VPS Hosting

Do you block any ports?

We may block port 25 for new customers, please contact us before purchasing if you need access to this or intend to do large scale activity (this is prohibited unless you are an established registered business and have approval).

What activity is prohibited?

Please see our Acceptable Usage Policy. If you are unsure, please contact us before ordering.

Does the VPS come with any control panel?

We include a VPS management panel where you can see the status of your VM, change reverse DNS of your IPs and reinstall the VM. We do not provide a hosting control panel such as cPanel.

You may purchase cPanel/WHM or DirectAdmin from us at discounted rate to retail price, click here for more details.

Do your support Windows Server OS?

Unfortunately, at this time we do not support Windows OS on our VPS plans.